All our customer care executives are first short listed by the Client before they are put on the BPO services for our Clients. After this, each of them goes through a rigorous training to fully understand your selling pitch, products, offerings and company background. Once they finish the training successfully, only then are they put on your assignments.
Customer Care (Inbound/Outbound)
Customer Care (Inbound/Outbound)
We provide our Clients with an exceptional customer service center to handle all Customer service related calls and queries whether on phone, or through Email, or chat. For each client, we create a customer service program that suits the requirement - whether only one resource is needed, or require hundreds of people on a fixed-hours basis, or 24 X 7 and 365 days basis. With us you never have to pay for certain minimum hours or seats.We deploy our fully trained Customer care executives based on your requirements for the duration you require.
Product & Technical Support
Product & Technical Support
We can provide trained and skilled technical people to provide round-the-clock presence for your Product and Technical support lines.
Telemarketing
Telemarketing
We employ highly motivated MBA graduates, and train them with our unique training procedures to grow and support your Tele Sales and Marketing campaigns. Our staff provides full-spectrum services for target interaction with potential customers for prospecting, generating interest in products/services, up-sell/cross-sell/promote to existing or new customers.
IT Help Desk
IT Help Desk
We can place fully trained technical executives to create always-on virtual Help desk for your enterprise needs. This includes, trouble-shooting, remote installation/patching and walk-through for your employees/customers with their specific IT issues.
Data Entry & Processing
Data Entry & Processing
Our high-speed Data entry and processing staff can enter/transcribe your raw data, forms, excel sheets or from other sources of data (graphics, text, audio, video, etc).
We can convert your data sources from one format to another, port databases from one format or environment to other and similar services. Some of our Data Entry/Processing services include:
